About 'job description of cost accountant'|Accountant Cover Letter, Resume Example
I retired from the position of Information Systems Manager at Montgomery College in March 2000 at the age of 55. With many early retirees, certainly I included, money becomes an issue since Social Security doesn't kick in until at least 62. I was enjoying not working 8:30 to 5:00 too much to get another full time job reporting to a boss who never seemed satisfied. I did my 31 years mostly in the stressful field of Information Technology Management and now was the time to enjoy myself, pursue my avocations, sleep late and just plain relax. One thing a person tends to do over their lifetime is accumulate things. I had many modern first edition books, a coin collection from when I was younger, a skeleton key collection used as decorations on various key holders in my kitchen, and numerous miscellaneous items cluttering up my house. I sold my coin collection for a very fair price to a local coin store. The book dealer I sold some of them to took only a small fraction of my books and paid a small fraction of their list price. However, I banked the money and added the interest income to my monthly income. As you may expect of a worker in the computer field, I have my own PC at home and have Internet access. I have a digital camera and a printer as well. I noticed that my daughter, Alyson, was selling some of her books on Ebay using my computer and getting good money for them. One beat up paperback book she found for $1 in a used bookstore sold for $82. Not a bad profit. She set up an Ebay account on my PC under the user name "sweetdeath" which came from some Rock song she liked. It occurred to me that Ebay might be a good way to rid myself of my remaining accumulation of stuff. I could surely use the money and a less cluttered home. First Things First I started by setting up an Ebay account through their registration process. Ebay now demands a credit card number since they charge both for posting items and a percentage of your take if the item sells as well, which they charge monthly to your credit account. There is no monthly charge to use their facility if you do not sell or buy anything even if you are registered. There is no Ebay charge for purchasing items providing you do not use one of their payment plans. I tried to change the user name from "sweetdeath" to a more conservative name like "bookseller777" but it did not take for some reason. Therefore, I stayed with and still am "sweetdeath". This turned out to be an appropriate name for a seller of modern first edition horror and science fiction books. However you do have the ability to change your name and forward your feedback to the new name at any time. However Ebay puts a miniature pair of dark glasses next to your new name for a month to let buyers know you had a name change. You can change your Email address as well. Upon registering you must pick up an ID and a password. Never give out your password or you can be in a world of trouble. I get many bogus Emails from what appears to be Ebay saying my password does not match my ID so can I please re-enter them on a Ebay look alike screen they provide. This is a scam trying to steal your identity and use you account for their own personal gain. Don't fall into this identity theft trap. I started in late August one year and a half ago from the writing date of this article and entered items for sale on my PC for about an hour a day. It took another hour a day to send out invoices, wrap and mail the items and give feedback to my customers. The good part was I enjoyed doing this. I could do it any time of the day I wanted, as many days as I wanted, and best of all no bosses to deal with. I was CEO, Accountant and The Mailroom Clerk. I now work about 3 hours a day on my little E-business. The books I sell (my mainstay on Ebay) went for much higher prices than I would have been paid by a book dealer, yet less than list price in most cases. My skeleton keys did fabulously well. One key which, I paid $1 for in a flea market, sold for a cool $52, others sold in the $25 to $35 range. One of my great surprises was a cap gun from my youth which I expected to get $2 or $3 dollars for but sold for $157 to my amazement. I also got $150 for a Native American silver belt buckle which I paid $40 for at a consignment shop and $250 for a Cartier fountain pen in used condition which I only paid $1 for at a flea market. I was amazed and delighted by the prices of some of the items I sold. On the other hand, I was shocked and disappointed by how low some other items sold for. On average, I was delighted far more often than disappointed. Books have been my favorites and most consistently sold items. Some I wholesale from a large used books store in my town, some I find at the Friends Of The Library Shop, some are just finds from local bookstores. It helps that I know many pseudonyms of famous authors. These usually go high. Sundays at weekend horror conventions usually see great discounts as the book seller/publishers get read to leave and the signing is free if the author is there. Note 1- The current address of Ebay registration is: https://scgi.ebay.com/saw-cgi/eBayISAPI.dll?RegisterEnterInfo&siteid=0&co_partnerid=2&usage=0&ru=default This may change in the future but you can always go into any "search" facility and enter "eBay registration" in the search field. If I sent you this write-up in an Email you can actually put your pointer on the blue line and just click and with luck it will take you right there if you are signed onto the Internet. Once registered and after Ebay has set up your account and checked your address and credit card number you can post items to sell or purchase items yourself. Usual Sequence Of Events When Selling - 1. Seller posts an item to be sold. The usual auction periods are 3, 5, 7 days or for an additional 20 cents fee 10 days. 2. Buyers examine items of interest to them and may place bids on your item. 3. The highest bid at the end of the auction wins the contest and Ebay notifies you. If no bids were made by the expiration Ebay notifies you of this and you can either repost the item or not put it up for bid again. 4. The seller notifies the winning bidder that they won the bidding as well as the cost of the item and where to send payment. 5. When payment is received the seller sends the item to the buyer. Many sellers hold personal checks until it clears the bank. Some sellers choose not to accept personal checks at all and indicate this in the payment methods fields Ebay provides when posting your item. I suggest you also put this clearly in your description paragraph. 6. When payment has been completed the seller should send the item in a relatively timely manner. I try to mail my items the next business day after payment is made. 7. The seller gives positive feedback to the buyer if the payment was accurate and prompt, since the buyer has fulfilled their end of the transaction. 8. When the buyer receives the item, if it is as described, the buyer should leave positive feedback for the seller. If the item is not as expected Email the seller, tell them why you are unhappy with the item and try to work out a return or exchange. The seller is usually not required to do this but they often do if asked nicely. The seller also has to worry about negative feedback if they do not provide good customer service. 9. Assuming all went well and the item didn't get lost or damaged in the mail, the transaction is now at an end. Exceptions To The Usual Sequence Of Events- There are numerous exceptions to the above. In fact the exceptions can fill a book and are beyond the scope of this brief write-up. Ebay provides a series of bulletin boards to ask other members what they would do in the case of these exceptions. Even these answers are often conflicting especially in the areas of feedback, deadbeat bidders (people who bid and don't pay), and dissatisfied customers. Hopefully your occurrence of frustrating exceptions will not affect your joy for selling on Ebay. EBAY Fees - They Got You Coming & Going - Posting fees are the amount Ebay charges you to put an item up for sale. You pay this whether or not the item sells. Starting Price, Opening Value or Reserve Price Insertion Fee $0.01 - $0.99 $0.20 $1.00 - $9.99 $0.35 $10.00 - $24.99 $0.60 $25.00 - $49.99 $1.20 $50.00 - $199.99 $2.40 $200.00 - $499.99 $3.60 $500.00 and up $4.80 Besides posting fees you pay extra for pictures (i.e. the first one is free for each item but each additional is 15 cents. If you want to put your item up for 10 days instead of 7 or less there is a 20 cent fee. To show a picture of your item next to the item in search listings is 25 cents extra. Of course there are many more fees for highlighting your short description or featuring it ($15 yikes!) and making your item look nice with a border. Some fees will be raised on February 18, 2005 to: Gallery Gallery fees will be raised from $0.25 to $0.35 per listing. We will also be increasing the size of the Gallery image on search and listings pages by 56%. This will make it easier for buyers to see details of the item before clicking into the listing. Buy It Now Buy It Now fees will no longer be charged at a flat rate, and will instead be determined based on the Buy It Now price. Fees will be charged as follows: Buy It Now Price Fee $0.01 - 9.99 $0.05 $10 - 24.99 $0.10 $25 - 49.99 $0.20 $50+ $0.25 Closing Fees Once your item sells there is the selling fee also added to your bill. Closing Value Final Value Fee $0 - $25 5.25% of the closing value $25 - $1,000 5.25% of the initial $25 ($1.31), plus 3.00% of the remaining closing value balance ($25.01 to $1,000) Over $1,000 5.25% of the initial $25 ($1.31), plus 3.00% of the initial $25 - $1000 plus 1.50% of the remaining closing value balance ($1000.01 - closing value) They add these fees up and charge your credit card once a month. My fees average about $100 a month when I post about 35 to 50 items. I knew a woman who was paying Ebay $10,000 an month in fees. She finally left Ebay and hoped her customers from past sales would go to her website to buy the items she sold. PayPal Fees - If you don't think Ebay makes enough money remember they also own PayPal, which is like a credit card that most people use on Ebay. Like all credit cards they charge for this as well (about 5.4% to start and decreasing as the charged amount increases). There also are hidden fees for foreign exchange transactions. Ebay Customs - • Usually the buyer pays for postage but the seller should specify the amount for postage where Ebay prompts you to include price when you set up each item. Do not use "$" or "," in any dollar amount Ebay asks you for. Always use "." To indicate cents even if the amount is an even dollar amount. Correct entries will look like this: 50.00 not like $50 • The buyer pays before the seller sends the item. If paid for by personal check, the check should clear before you send the item. • Insurance for the item is always a good idea. The Post Office will insure legal items for a fee. In turn the seller can pass the fee on to the buyer but should indicate that insurance is mandatory and paid for by the buyer. Tricks Of The Trade- As my experience grew so did my success and the amount of time I devoted to Ebay selling. There are tricks of the trade that I learned to increase the appeal item and therefore the price of the item. Also as my Ebay rating became more respectable, my success in selling also increased. Let me wrap up by addressing these two points as it may help you become a successful Ebay seller. 1) If you can, always put a picture of the item you are selling in the bid description. I have a digital camera and I can directly scan books and keys with my flatbed scanner as well. There are many free places on the internet to put your pictures. I used a photo storage service, which I paid them $20 per year for. They seem to have either gone bankrupt or are not accessible by me. Now I use EBay's facility which it supplies free for one photo per item. 2) Ebay charges extra to put your item heading in bold print and more yet to have it highlighted with yellow to get more attention. I get just as much attention by just using all capitals in my item headings and it is free. 3) Say something nice about what you are selling in the item description such as "This book is my personal favorite by this great Author" or "the condition of this book is pristine Fine/Fine, best I've seen". Don't forget if the customers are looking for a book by a specific Author they also think he is great and to many condition is everything. Sellers can even develop a slogan. Mine is "Sweetdeath Books - Scary Name, Great Books", not bad considering most of my books are by horror and thriller authors such as Stephen King, Dean R. Koontz, James Patterson and the like. 4) Make payment easy for the customer. I joined a facility called Paypal and another called Billpoint (now called Ebay Payments), both of which allow the buyer to use credit cards for the purchase. The rate they charge for this service is lower than what credit cards charge commercial stores. About 2.5% of the purchase price which decease to 1.25% as the price of the item goes up. Check the facilities price structure as they vary. You have to give them a credit card number or bank account number as well. 5) Be friendly and polite. Avoid arguments with the customers. Of the 1,500+ items I have sold, I have given only one rebate to a customer who thought the grade of the book I sold them was overstated. They were happy when I offered them $10 off the $20 price. $10 in many thousands of dollars in sales is not significant and is part of the cost of doing business. I have never been asked for a full refund but I would give it if the customer had a valid reason even though Ebay does not require this. 6) Put the item under the correct listing name. I had some meteorites for sale. I noticed the category "Meteorites" had only a half page of items listed. The category "Meteorite" (the singular) had 9 pages of items. The computer can't tell the two are the same since there is one letter difference. Buyers know to look in the latter category since there is a greater selection. The categories in an Ebay search are determined by the exact words used in the item headings. Word it carefully. Spell it carefully as well as I have found incorrectly spelled items get few if any bids (look for them though as they are great buys due to lack of competition). Ebay Feedback Ratings Each seller and each buyer on Ebay has a rating. There are three categories of ratings. • Positive • Neutral • Negative You do not want to get negative feedback. I will not buy from a seller with more than 1 negative per 100 positives. It is hard to accumulate a rating of over 500 without getting at least one or two negative or neutral feedbacks. Especially since a seller who fails to deliver the item or a no payment buyer (called a "deadbeat buyer" in Ebay lingo), to whom you may give a negative feedback, can give you a "revenge" negative in return. Ebay won't help you out here in most cases. My number of positive feedbacks is currently 1,232 and 3 negatives (revenge from someone who I purchased $80 book from, paid $7 for shipping and never sent the book or acknowledged my Emails and gave a negative feedback too, and another from a dead-beat buyer with an overall negative feedback rating). Yes, Ebay allows revenge feedback, unjust feedback, etc. My actual "Feedback Count" is 940 since they only count a buyer once in your "FB Count". One line of verbiage accompanies each feedback rating and once put in, it cannot be taken out or changed (with rare exception). Obviously not everyone leaves feedback but it is considered polite to do so. At least if it is positive feedback. Contacting Ebay As they say in the Sopranos "forget about it". It is almost impossible to get a live person with few exceptions. I have sent in numerous Emails about what I considered important issues. You get back form Emails which say invariably "Ebay is a venue to sell your items and nothing is our responsibility". It is up to you and the sellers to solve your disputes. This usually does happen in my experience, at least most of the time if you are both reasonable. There seems to be only one way to get a live human on Ebay to talk to but it is not easy. Become a "Power Seller". Power Sellers have to sell $1,000 for Bronze, $10,000 for Silver or $25,000 for gold status in a month, have at least a positive feedback count of 100 and a positive/negative feedback ratio of at least 98%. You have sell the above amount for three months straight to be invited to Power Seller status and will loose this status if your selling drops below that level for a couple of months ("the grace period"). Actually the only benefit to Bronze Power Sellers are you can have the words "Power Seller" next to your name and supposedly your Emails to Ebay get priority. $10,000 Sellers are Silver Power Sellers and you additionally get phone support during business hours (yeah! A phone number). Gold is for selling $25,000 a month and you get a Personal Account Representative and 24/7 phone assistance (I assume you also get very rich if you sell $25,000 a month). There are also 2 higher levels of Power Seller (the highest seller $100,000 a month or more). This concludes the article of my Ebay experience. I enjoy Ebay and have made some much needed money as well. You may enjoy it and find it profitable. Look around your house. All that clutter, those knickknacks, your childhood toys and collectibles, books, art, etc. could be someone else's treasure and money in the bank for you. Good luck! What Can You Not Sell On Ebay There are some items that you cannot sell on Ebay. Firearms cannot be sold, nor explosives. Knives of all sorts and sizes can be sold. Prohibited items such as Absinthe, an alcoholic beverage with wormwood (a hallucinogenic), which is illegal in the US, at one time could be sold but only with the disclaimer that you are purchasing the collectable bottle and not the contents. Well no one would pay $125 for a bottle alone and not drink the contents, so Ebay banned it. For some reason you can't sell play chips to online poker games. Don't ask me why. They seem the same as Monopoly money which you can sell. "X-Rated" items can be sold but only if the buyer indicates they are over 18 years old. Cigars and cigarettes cannot be sold. I am not sure about alcoholic beverages, I saw very few listed but I did see several bottles of high end Scotch listed. Anything with a picture of naked person is usually removed, usually when someone complains. I once had a book with a nude on the front cover removed, even though it was a horror book without any additional pictures. When I re-listed without the picture everything was fine and dandy. Obviously sex for money can't be listed. There are many other prohibited items and punishment is generally that the item is taken off, your listing fee returned and if you do this 3 times you can be suspended. Some items are so distasteful to Ebay's sensitivities that you will get an immediate suspension. Usually these are so gross that they could only have been put out there to shock people. Be good now! |
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